Our consultation fee is $210 per 50-minute session.

Payment are made on the day of your appointment.

You may be eligible to claim a rebate from the following sources:

 

Medicare Rebates

If you have a Mental Health Care Plan from your GP, your out-of-pocket fee will be $113.35, with a rebate of $96.65 available through Medicare

Private Health Insurance

Many private health insurance policies cover part of the cost of psychology sessions. Please check directly with your insurance provider for details about your level of cover.

Making Payments

Payment is required on the day of your consultation and can be made by credit/debit card (card processing fee applies), cash, or bank transfer.

Our Cancellation Policy

Our practice requires a minimum of 48 hours’ notice for all appointment cancellations or reschedules:

• Cancelling or rescheduling with less than 48 hours’ notice will incur a fee of 50% of your consultation cost.

• Cancelling or rescheduling with less than 24 hours’ notice will incur a fee of 100% of your consultation cost.

As a small practice, this policy allows us to offer appointment slots to clients on our waiting list and respects the time our psychologists have set aside for your session, which cannot be filled on short notice. It also helps us maintain the ongoing operational costs of our practice, ensuring we can continue to provide quality services. We appreciate your understanding and cooperation in adhering to this policy.

Nevertheless, we understand that unexpected or urgent situations may sometimes make it difficult to provide advance notice. In these cases, our psychologists may exercise discretion. Please do not hesitate to discuss your individual circumstances with your psychologist. 

Booking a 15-Minute Free Intake Call

We understand that finding the right psychologist is a vital first step toward effective therapy. To support this, we offer a free intake process designed to help match you with the most suitable psychologist on our team.

For new clients, this involves a brief 10–15 minute phone call with our psychologists. During this call, we’ll discuss:

• A brief overview of your current concerns and therapy goals
• Your preferences regarding therapist characteristics and treatment approach
• Your availability and preferred session times
• Any questions you may have about the therapy process or our services

If we feel that our psychologists may not be the best fit for your needs, we’ll be happy to provide alternative recommendations.

To book an intake call, simply click the ‘BOOK NOW’ button. You will be directed to the booking page, where you can select the 15-Minute Intake Call and choose your preferred appointment time.